Effective Communication and Writing for Impact
- Created By Jules Murray
- Last Updated June 25th, 2025
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Programme details:
Day One | |
08:30 | Registration and refreshments |
08:45 | Understanding the Different Communication and Personality Styles. Learning to adapt and tailor your Style and Approach for each type.
Learning to read Parent’s Body Language and deliver appropriate questioning and listening skills |
10:45 | Coffee Break |
11:00 | Conflict Responses and Resolutions
Telephone and Email Etiquette Practicing the 3 ‘C’s’ – (Clear Concise Correct) of Effective Communication and applying Emotional and Intercultural Intelligence to your written work The power of POSITIVE (versus Negative) language Tips on how to Proof-read and ‘tidy up’ your written correspondence |
13:30 | Finish |