Equity, Diversity & Inclusion

1 day
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Equity, Diversity & Inclusion

Programme Overview

Delivery Model Face to Face
What is Included
  • Certificate of attendance.
  • Course material (if applicable)
  • AED 1210 per delegate plus 5% VAT
  • If you would like bespoke in-school training, please contact Rebecca (rebecca@infinitelearning.ae) for more information.
Deadline booking date:

Wednesday 27th September 2023

Date of Training Thursday 2nd November 2023
Time (UAE) 8:30am to 3:30pm (UAE Time)
Location Dubai

Target audience

Anyone looking to raise their awareness of Diversity & Inclusion

Aims of the course

This programme is designed to take a whole organisation approach on the subject of diversity and inclusion in the workplace. It aims to promote awareness of best practise, make clear the organisations policies and strategies and to empower people to take inclusion in their own hands and shape the environment they wish to work in.


It is a programme for all employees regardless of their position and this in itself works as a catalyst for immediate inclusiveness.

Intended outcomes

To understand and implement Inclusivity in the workplace

Jules Murray

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Jules Murray is committed to power experiential learning and strives to fully understand the culture, strategy and leadership challenges within the client organisation. Participants are challenged to reflect upon the choices they make and the behaviours and attitudes that often prevent them from getting optimal results. A qualified NLP and Personality Profiling Practitioner, Jules has coached, trained and mentored over 5,000 customer-facing employees helping them to achieve sustainable increases in their customer satisfaction and ultimately sales conversion results. Jules works in all areas of school improvement and leadership development. Areas of expertise are Customer Journey Mapping, Marketing and Admissions, Conflict Management, Performance Development, Adopting a Positive Mindset and Attitude, Cherishing Parent Relationships. She brings great interpersonal skills, humour, challenge and empathy to all her work as well as high quality professionalism. All her courses are firmly rooted in interactive and experiential learning

Programme Details


Day One  
08:45 Registration and refreshments.
  • What is unconscious bias, where does it comes from and why we all have it.
  • Stereotypes, attitudes, and assumptions
  • Spotting Micro-aggressions and Micro-incivilities
  • Identify how unconscious bias can affect individuals and the impact it can have in the workplace.


10:30 Coffee Break.
  • Discuss strategies that participants can implement to overcome unconscious bias, both as individuals and as part of the Company.
  • The negative effects of exclusion in the workplace through unconscious and conscious bias.
  • Understanding how our mindset is influenced by others


13:00 Lunch Break.
  • The Power of Diversity when coupled with Inclusion
  • Behaviours that determine how we interact with others
  • Strategies for being inclusive and how to apply them
  • The power and impact of a diverse and inclusive workplace


15:30 Finish.
Jules Murray
1 Day